1. Who We Are

Dietetics Academy LTD is a professional education and training provider registered in England and Wales. We provide online educational courses, professional diplomas, certificate verification services, and related educational support.

2. Personal Information We May Collect

We may collect information that you provide directly to us, including:

• Name, email address, phone number, WhatsApp number, and country of residence.
• Course or diploma interest, enrollment details, attendance, assessment records, and certificate information.
• Messages sent through contact forms, WhatsApp, email, or other communication channels.
• Certificate verification data, such as certificate ID, student name, program name, issue date, and verification status.
• Technical information such as IP address, browser type, device type, cookies, pages visited, and website interaction data.

3. How We Use Your Information

We use personal information for the following purposes:

• To respond to enquiries and provide information about our courses and services.
• To manage enrollment, course access, student support, attendance, assessments, and certificates.
• To verify certificates and maintain accurate educational records.
• To improve our website, communication, student experience, and educational services.
• To send important course-related updates and administrative notices.
• To comply with legal, regulatory, accounting, security, and record-keeping requirements.

4. Legal Basis for Processing

Depending on the situation, we may process your personal information because it is necessary to provide our services, because we have a legitimate interest in managing and improving our educational operations, because you have given consent, or because we need to comply with legal obligations.

5. WhatsApp, Email and Communication Tools

If you contact us through WhatsApp, email, forms, or social media links, your communication may also be processed by the relevant third-party platform. Please avoid sending sensitive medical information unless specifically requested for a clear educational or administrative purpose.

6. Certificate Verification Data

Our certificate verification system may display limited information needed to confirm whether a certificate is valid. This may include the certificate holder’s name, certificate ID, program name, hours, issue date, and status.

7. Cookies and Analytics

We may use cookies and similar technologies to operate the website, improve performance, support translation, understand visitor activity, and measure marketing performance. Non-essential cookies should only be used where appropriate consent has been obtained.

8. Sharing Your Information

We do not sell your personal data. We may share limited information when necessary with:

• Administrative staff, instructors, and student support teams.
• Technology providers that support our website, forms, email, learning systems, analytics, or certificate verification.
• Partner organizations only where relevant to the service requested or where you have agreed.
• Legal, regulatory, accounting, or security authorities where required by law.

9. Data Retention

We keep personal information only for as long as necessary for educational records, certificate verification, student support, legal compliance, accounting, dispute resolution, and legitimate business purposes.

10. Your Rights

Subject to applicable law, you may have the right to request access to your personal data, correction of inaccurate data, deletion, restriction of processing, objection to processing, data portability, and withdrawal of consent where processing is based on consent.

To make a privacy request, contact us at: admin (at) dieteticsacademy (dot) uk.comm

11. Security

We take reasonable technical and organizational steps to protect personal information. However, no website, online communication, or electronic storage system can be guaranteed to be completely secure.

12. Contact

For privacy questions or requests, contact us at: admin (at) dieteticsacademy (dot) uk.com